So many membership owners live in fear of their members cancelling.
It kind of makes sense, because the goal of a membership site is to retain its members for as long as possible and so when someone leaves – whatever the reason – it’s hard not to see that as a negative.
However when a member cancels, it doesn’t have to be the end of the road.
In this podcast I talk about why cancellations don’t mean it’s all over, and how implementing a ‘win-back’ strategy is essential for getting lapsed and cancelled members to return.Read More
In many ways, launching a new membership website is one of the biggest marketing opportunities you’ll experience as a membership owner.
So it makes sense why some people may advocate for constantly closing and re-opening your membership in order to recapture that opportunity over and over again.
But it’s not quite as simple as that.
In this episode, I cut through the hype and talk about why I strongly dislike “closed door” marketing tactics and why it might not be the best thing for your membership strategy.Read More
There’s a lot to deal with when running a membership website.
Creating content, interacting with your community, dealing with customer support not to mention all of the regular day to day stuff that comes with running a business.
In the early days this can all be very exciting, but once it becomes routine it’s easy for the shine to go off the apple and for it to become tougher to stay motivated; particularly if you start to hit some road bumps or have to handle tricky situations.
In this episode of The Membership Guys Podcast, I discuss the importance of staying motivated, and how you can keep yourself on track when running a membership site.Read More
The path to membership success is paved with a litany of mistakes.
However you will come to a point where it feel like you truly have your house in order, you’re now on the right track and those initial stumbles are far behind you.
But time and time again we see seasoned membership site owners falling into the same traps as they attempt to manage and grow their business.
In this article, we’ll take a look at some of the most common pitfalls for experienced membership owners and, more importantly, how you can avoid them.Read More
Great memberships are never truly finished.
That’s actually one of the best things about the membership site model. If you are writing a book, creating a course, programming your piece of software; then there’s a lot of pressure to have a polished completed end product.
But with a membership site, some of that pressure is off because people understand that they are boarding a moving train. That when they join a membership, it’s going to change, it’s going to evolve and that as members they could be a part of shaping it’s future.
In this episode of The Membership Guys Podcast, I look further into why embracing change is key to the long term success of your membership site, and give examples of how adapting over time has played a role in the progress of 6 and 7 figure memberships.Read More
In the early days of running your membership, you’ll find yourself preoccupied with the day to day, short-term stuff.
How many new members did we get this week? Have we had any cancellations? Do I have enough time to get this new piece of content out to members?
However once things have settled and stabilised then it’s time to think bigger in terms of how you’re going to scale and grow your membership over the long term. When that time inevitably arrives, here are the 6 key areas you’ll need to focus on…Read More
As founder of the Female Entrepreneur Association, Carrie Green credits investing in personal development and conditioning herself for success as the keys to having the right mindset to grow her membership to over 4,000 members.
In this interview, we discuss how FEA came to be and the challenges Carrie faced along the way; and we also dig deeper into the strategies Carrie uses to keep members happy and continue growing her membership.Read More
There is a lot of benefit to be had in connecting with your members offline, and you’ll often find that there comes a point in your membership when your members are actually crying out for more in-person connection, either with yourself or with others in your membership.
In this post we take a look at four different ways that you can take your membership offline and connect with your members on a deeper level.Read More
Building a membership website is a sizable undertaking.
Wrestling with technology, creating content, building your audience and generating buzz to ensure a successful launch; it takes a lot to get your ducks in a row.
However if you’re already able to bring some of those elements to the table from day one – such as an already established audience who are eager to buy from you, or a wealth of content curated from past projects; then it’s entirely possible to have your membership site up and running a lot quicker than you may think.
Realistically, you can have a fully functional website up, running and ready to take paying members in less than 24 hours.Read More
Membership owners have a lot on their plates in the day to day running of their website.
There’s more than enough to think about without piling onto your worries by concerning yourself with situations and things you perceive as problems, that you either have no control over or that you really shouldn’t be occupying your time with.
In this episode of The Membership Guys Podcast, I look at the 6 most common culprits when it comes to things which membership owners let trouble them, keep them up at night and weigh on their mind; and I’m going to share why they’re really not a big deal and how to put them out of your thoughts.