The Membership Guys

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Hiring Your First Employees for your Membership Business

Are you ready to hire your first employees for your membership business?

You may have already dipped your toe in the water by working with freelancers or contractors…

People who essentially work for themselves or third party companies and handle one-off tasks or work for you as and when needed…

But now you’re at a point in your business when you need more…

There are tasks that need to be completed on a regular basis…

And you don’t have the time or the bandwidth to do it…

So you’re now ready to hire your first employee…

And that’s a whole different ball game…

So where should you start?

Having completed our own recruitment drive here at The Membership Guys, we have some experience in this area…

And of course, as always we want to share our knowledge with you…

So here are our thoughts on how to go about hiring your first employees for your membership business…

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Overcoming Perfectionism When Starting a Membership Website

Is your quest to make everything perfect with your membership website holding you back? 

When you’re at the beginning of your journey…

Or maybe even if you’ve been in business for a while…

The need to get everything right…

From features and tech to your content and community…

Can be all consuming.

So much so that it prevents you moving forward altogether.

You become stuck over-analysing, over-thinking and fretting over every little thing.

But it doesn’t need to be this way.

Here’s how to overcome perfectionism when starting a membership website…

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Musings About Money and Mindset in the Membership World

Let’s talk about money!

When it comes to this subject people tend to be at wildly opposite ends of the spectrum…

Some will happily talk about money all day long…

Whether it’s about how much they make, how little they have or their financial goals…

Others, however, completely shut down as soon as the ‘M’ word comes up.

That’s because many of us have a complicated relationship with money…

Which is possibly why I’ve waited so long to tackle this topic! 

But, the truth is, when it comes to business, it’s a subject you simply can’t shy away from…

That’s why I’ve decided to share some of my musings about money and mindset in the membership world…

Our perceptions of it, how we treat it, how we think about it…

And the impact that can have on our memberships.

So, let’s dive into some random musings about money, memberships and everything in between…

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Switching Membership Enrolment Models: Closed to Open

Are you thinking of switching your membership enrolment model from closed to open? 

Making the decision to open your doors permanently isn’t as simple as flipping a switch…

It can change a lot about your business…

And you need to make sure you’re fully prepared to manage these changes effectively…

For the good of both you and your members! 

We’ve previously talked about moving from the open door model to closed…

And now we’re doing the reverse!

Here’s what you should take into consideration before switching your membership from a closed-door model to an open one…

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Switching Membership Enrolment Models: Open to Closed

Are you thinking of switching your membership enrolment model from open to closed? 

If you’ve been following us for a while, you’ll know that I’m not usually the biggest fan of the closed-door model…

In my experience, the memberships that do best are the ones that are always open…

However, there are definitely some situations where a closed-door membership makes sense…

And I’m not here to convince you otherwise.

What I am here for is to help you prepare to make this switch…

To consider all the implications…

And prepare you for what’s next once your doors are closed.

Because managing a closed-door membership is very different in a lot of ways from an open-door one…

And many people who make the switch aren’t fully aware of what lies ahead for them…

And find the process difficult to manage…

Or regret their decision to make the change…

Let’s make sure you’re not one of them! 

Here’s what you should take into consideration before switching your membership from an open to a closed-door model…

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7 Boring But Important Things You Need to Know When Running a Membership

Running a membership involves spinning a lot of plates…

Some spark your passion and fill you with joy…

Others… not so much!

I mean it can’t be fun all of the time, can it?  

Owning a business comes with responsibilities…

Dotting the i’s and crossing the t’s to make sure your membership operates in the right way and is fully protected may seem boring…

That’s probably because it is for some of us…  

But this is the kind of stuff you can’t ignore.

It’s in the best interests of both you and your members to make sure you’re on top of your game when it comes to the ‘boring’ stuff…

So are you? 

Let’s find out…

Here are seven boring but super important things you NEED TO KNOW when running a membership…

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8 Ways to Reduce Stress When Running a Membership

Is your membership stressing you out?

When you first started your journey to being a membership owner, the chances are you didn’t picture sleepless nights…

Or the feeling of dread you can’t seem to shake at the thought of switching on your device to begin working on your business every day…

This ISN’T how it should be!

While owning any business can come with stressors…

We believe memberships are the only type of online business model where you can build a stress free life.

So if you’re feeling the strain right now…

And you’re struggling to feel happy and motivated running your membership…

Don’t worry, we’re here to help!

Here are eight things you can do to reduce your stress levels and learn to love your life as a membership owner again…

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How to Encourage Engagement without Nagging Your Members

There’s fine line between encouraging engagement in your membership and simply nagging your members.

The last thing you want to do is get on their nerves…

As membership site owners, we want our members to consume content, interact in the community, and use the membership they pay for…

After all, if they don’t, they won’t be a member for very long… 

But once someone becomes disengaged, your constant messages reminding them what they haven’t done won’t make them want to login.

It will most likely have the opposite effect…

So, how can you encourage engagement without alienating your members?

Here are some of our top tips…

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Running a Membership over the Holidays – 6 Things You Should Do

Running a membership business over the holidays can be a challenge.

It should be a time to take a break, sit back and relax.

But, maybe not everyone in your community celebrates the festive season, so you think you should carry on working throughout…

Or maybe this is your first year managing a membership site and you’re not sure how to navigate working over the festive period.

If either of these sound like you, then you should read on…

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How to Handle Customer Service for Your Membership Site

Customer service is at the heart of the member experience.

No matter how great your membership site is, you’re going to have members contacting you for additional support at some point.

Providing your members with good customer service is an easy way to elevate their experience of your site, and similarly a bad customer service experience will quickly turn their opinion of your membership sour…

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