Cancellations are the one thing most membership site owners hate and fear, but are also something we can’t avoid – no matter how hard you try to hide the “cancel” button!
Your onboarding, engagement and retention strategies are key to prolonging the member lifecycle – however another key thing to consider is that often your members will have common “drop-off points”, where you’re most at risk of losing them.
In this episode of The Membership Guys Podcast, I discuss how you can identify your common member drop-off points, and more importantly what you can do to deal with them.Read More
Creating a community for your membership site or online course is one of the most valuable things that you can do, and it’s something we really consider that all membership sites should have in one way or another. In fact, including a community benefits not just your members, but you as well, making it a win-win situation.Read More
Like it or not, membership cancellations are going to happen. How you deal with these cancellations has numerous implications for the continued success of your membership site or online course; so it’s important to know how to handle them and also what to avoid.Read More