Membership websites are a value exchange.
As long as you keep delivering value to your members – in the form of content, resources and ongoing investment in your product – they’ll keep giving value to you in the form of their continued subscription payments.
So what content can you actually include in your membership in order to ensure you keep up your side of the bargain?
When publishing content online – whether freely or inside a membership – there’s always the chance that someone will copy or steal your hard work.
In truth the only way to guarantee that this won’t happen is to not publish anything online.
However this doesn’t mean you should just roll over if it happens to you.
In this episode I give my top tips for dealing with people stealing and copying your content, with specific examples of the process we use in our own business.
Reducing the price of your membership might sound like the last thing you’d ever want to do.
As time goes on and you add more content, the value of your membership increases – so surely you’d be considering putting your prices up, not down? Why would you want to go backwards?
However there are some situations where lowering your price might make total sense.
In this episode I discuss the implications of reducing your price and how to navigate the change in a way that doesn’t cause problems with your existing members.
Whether you’re teaching a specialist subject, or want to support others who share your interests; it’s now easier than ever to reach a global audience and get paid for sharing your time, skills, experience and expertise.
Two of the best models for doing so are online courses and paid membership websites.
However with those terms often used loosely and interchangeably, it can be tricky figuring out which is best for you.
We can spend months creating content, writing workbooks, pulling our hair out, and spending a small fortune on promoting a new membership site and then when we finally launch it… nobody joins.
We all dread this as membership owners; and when it happens, the panic sets in and we start scrambling to rearrange the website, add testimonials, and change prices.
This is all completely irrelevant stuff and won’t turn things around.
So what should you do if your membership launch fails?
One of the best things about running a membership website is that we can market and position it in a way that we attract the sort of members that we most want to work with.
However no matter hard you try to get only the “right type” of people in your membership, you will inevitably experience problem members.
Sometimes it will be a personality clash, where certain members just rub you up the wrong way; however there will be instances where you need to deal with potentially toxic elements among your member base. So how do you deal with them?
I address that question and more on the latest episode of The Membership Guys Podcast.
Creating content can be one of the most time consuming parts of running a paid membership website.
If you’re billing people on a recurring basis, you need to deliver value on a recurring basis; and often delivering that value involves some form of content.
In this episode of The Membership Guys Podcast, I discuss how to approach content strategy for your membership, and the steps to take in order to ensure your production process is streamlined so you’re not constantly grinding to put out new content.
Less than a month ago, Callie bought a book.
Unbeknownst to her, that simple act would be the start of the single worst buyer experience she’s ever encountered, as she found herself subscribed to a membership she never signed up for, with no clear way out.
In the interests of seeing how far the rabbit hole of terrible business practices went, she decided to see it through…
Join us on this rather unusual episode of The Membership Guys Podcast as we take a step by step tour through how NOT to run a membership (or any other business, for that matter!)
Many people measure success according to vanity metrics.
How many followers you have rather than how much engagement you get; how much your turnover is rather than how much net profit you make; how many members you have rather than their average lifetime spend.
But is success as a membership site owner all about how many members you have?
Or is it about the money you make? Or the lifestyle your membership affords you?
Here’s my take..
This year we’re extremely excited to pull the trigger on something we’ve wanted to do since we very first launched The Membership Guys back in 2015: running our own conference.
Retain Live is a 2-day live event for membership site owners taking place September 11th-12th 2019, and it’s shaping up to be an extremely special conference.
It definitely helps that we’re pretty seasoned at attending events like this around the world, as we’ve been able to draw on what we’ve liked (and what we haven’t!) in order to help us design the type of event that we’d love to go to ourselves.
However we know that many in our audience might not have been to a conference like Retain before, and as such perhaps you’re not sure what to expect, or can’t figure out whether it’s worth the time, money and energy to actually attend.
After all, what can attending an event in person give you that watching a few videos online can’t?
Well, the answer is – a lot!
There’s a huge array of benefits to attending live events – some obvious and some not so obvious. So we thought we’d highlight just some of the reasons you might decide to attend Retain 2019…