The Membership Guys

Which Currency Should You Use For Pricing Your Membership?

One of the biggest benefits of running a membership website is the ability to tap into a truly global audience.

However that does present the problem of having to decide which currency to use when it comes to pricing your membership.

In this episode of The Membership Guys Podcast, I give my opinion on how to decide on which currency to use as well as some other factors you need to consider when setting your pricing for a multi-currency market…

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How Much Time Does it Take to Run a Membership Site?

One of the top questions that we get asked is ‘how much time does it take to run a membership site?’. And like many things to do with membership sites, there isn’t a ‘one size fits all’ answer to this.

Some membership sites require just a small amount of time, whilst others can become almost a full time job.

In this article we take a look at the main places where your time will be spent, as well as some ways to reduce the time needed.

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How to Handle Customer Service for Your Membership Site

Customer service is at the heart of the member experience.

No matter how great your membership site is, you’re going to have members contacting you for additional support at some point.

Providing your members with good customer service is an easy way to elevate their experience of your site, and similarly a bad customer service experience will quickly turn their opinion of your membership sour…

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Jill Stanton on Using Facebook Groups to Grow Your Membership

Facebook groups are a fantastic way of cultivating a community of like-minded people, all interested in a particular topic, product or problem.

It’s little wonder, then, that running such a group can be a highly effective strategy for membership site owners, for a wide variety of reasons.

In this episode of The Membership Guys Podcast, I’m joined by Jill Stanton from Screw The Nine to Five, who shares her insight into not only running a popular, highly successful free Facebook group; but also how she leverages this to benefit her paid membership community.

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Using Social Learner for your Online Course Site

If you’re looking for a way to neatly integrate BuddyPress with either LearnDash or Woo Sensei for a more interactive course site, then you’re in luck. BuddyBoss, the team behind many popular BuddyPress plugins including the BuddyBoss Wall, have recently introduced Social Learner – ‘a powerful Social Learning Platform built on BuddyPress’.

I decided to give it a try to see whether it’s something that you should consider using for your online course site…

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3 Reasons Not to Take Member Retention for Granted

When it comes to member retention, often the phrase “squeaky wheels get the grease” often applies.

Membership site owners sometimes get so caught up trying to keep the more vocal members happy, that we take it for granted that those people who keep paying us month on month without complaint are completely satisfied and will stick around for years to come. Quite often that’s not the case.

In this episode of The Membership Guys Podcast, I look at 3 reasons why it’s important not to take member retention for granted…

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How to Identify Your Member Drop-Off Points

Cancellations are the one thing most membership site owners hate and fear, but are also something we can’t avoid – no matter how hard you try to hide the “cancel” button!

Your onboarding, engagement and retention strategies are key to prolonging the member lifecycle – however another key thing to consider is that often your members will have common “drop-off points”, where you’re most at risk of losing them.

In this episode of The Membership Guys Podcast, I discuss how you can identify your common member drop-off points, and more importantly what you can do to deal with them.

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How to Build a Global Brand for your Membership with Chris Ducker

Running an online membership removes the barriers for doing business around the world. Regardless of where you’re based, your members will come from far and wide.

This represents a huge opportunity for membership website owners to build a global brand.

In this episode of The Membership Guys Podcast, I’m joined by Chris Ducker – founder of Youpreneur – to talk about his experiences in launching a membership site that is truly global.

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